Thank you for shopping at Voltiq.shop! We want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to assist you with a return.
Return Conditions:
- Returns are accepted within 14 days of the delivery date.
- Items must be unused, undamaged, and in their original condition, with all tags and packaging intact.
- Electronics and personalized items are not eligible for return.
- Final sale items are also not eligible for return.
Return Process:
1. Contact us at 469-693-9753 or [email protected] to initiate a return request. Please provide your order number and the reason for return.
2. Our team will review your request and provide you with further instructions, including the return address.
3. Pack the items securely in a shipping box and include a copy of your original invoice.
4. Ship the package back to us using a trackable shipping method.
5. Once we receive the return and verify its eligibility, we will issue a refund to your original payment method.
- If the return is approved, the refund will be processed within 7 business days.
- Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs.
Please note:
- We recommend purchasing shipping insurance and using a trackable shipping method for your return. We are not responsible for any lost or damaged packages.
- In the case of damaged or defective items, please contact us immediately upon receipt to arrange for a replacement or refund.
If you have any further questions or need assistance with your return, please don't hesitate to contact us.
Email: [email protected]
Phone: 469-693-9753
Website: voltiq.shop
Thank you for shopping with us!
